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FAQ's

Answers to some of our most asked questions...

HOW ALCOHOLIC IS GIN?

To be classed as a gin the minimum bottled ABV must be 37.5%. However, the strength of gin can increase with Navy strength gins being higher at 57% ABV.

WHY HAS MY LIMONCELLO CHANGED COLOUR?

Our limoncello is 30% ABV and while it wont go off it may fade over time. We do not use any artificial colours or flavours in the Limoncello, which means they will change colour as the natural pigment breaks down, causing the Limoncello to get lighter.

This will happen faster in sunlight but will still happen if kept in a cool dark place. There might be a difference due to different batches and of course we have no control how long the product is on a retailers shelf before purchase. You can check when it was made by looking for the bottling date - usually written directly onto the bottom of the bottle. 

The product is still perfectly safe to drink but we do advise they are best kept in a cool dark place and ideally used within a year of purchase.

This also applies to our Lancaster Blue Gin and Morecambe Blackcurrant Gin.

WHERE SHOULD I STORE MY GIN AND VODKA?

Gin and Vodka is best stored with the lid tight, stood upright and in a cool dark place away from heat. 

IS GIN AND VODKA GLUTEN FREE?

This is a Paragraph. Click on "Edit Text" or Although gin and vodka is made using cereal grains like wheat, barley and rye, the distillation process vaporizes the alcohol which separates it from the grain mixture. As per coeliac uk, all spirit drinks are safe for people with coeliac disease. However, we must always advise that you drink gin responsibly. click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

WHAT IS THE DIFFERENCE BETWEEN GIN AND LIMONCELLO?

There are two main differences between gin and Limoncello, firstly the alcohol percentage. In the UK, a spirit must be bottled at a minimum of 37.5% ABV (alcohol by volume) to be classed as a gin. This means that anything lower cannot be called gin. Secondly, gin also has to have a flavour palate of predominantly juniper berries. 

WHEN DOES GIN AND VODKA EXPIRE?

If unopened, a bottle of gin or vodka can last several years. However, gins and vodkas do not improve with age as some wines do, so it is best to enjoy your gin or vodka. If the bottle has been opened, then oxygen has been introduced to the spirit causing oxidisation, which over time may change the flavour of the gin or vodka. Always make sure you keep the cap of your bottle screwed on to limit oxidisation and to get the most flavour, use an opened bottle within a year.

ARE ALL OUR SPIRITS VEGAN?

All ours spirits are vegan bar Morecambe Toffee Vodka. 

WHICH IS YOUR BEST GIN?

How could we possible choose a favourite gin among all of our delicious gins! The best gin is really up to you, if you prefer a more classic, botanical tasting gin then our Lancaster Dry is a London dry and makes a wonderful base to many cocktails. If you are looking for something stronger in both juniper taste and alcohol volume then we have our Shields Navy Strength. Perhaps you would like to try something different within the gin category, in which case our Morecambe Citrus Gin is inspired by the sunsets of Morecambe Bay and has both fresh and zesty notes. 

RETURNS & REFUNDS

WE HOPE YOU DON'T NEED THIS INFORMATION, BUT IF YOU DO HERE'S WHAT YOU NEED TO KNOW

RETURNS

If you wish to return Products which are not faulty, please contact us with details of your order within 7 days of delivery of the goods. Returns can only be processed from the original purchaser. Any returned products must be returned to us in good condition, with all packaging intact. All refunds and reimbursements will be arranged within 30 days of our acceptance to do so and after the safe receipt of the returned goods. Any product returned must be within its original packaging, contain the relevant paperwork and be adequately packed to avoid any possible damage. The cost and risk of returning the product is the responsibility of the customer and a proof of delivery service must be used.

REFUNDS AND REPLACEMENTS

We will provide a refund or a replacement where available for any products received damaged or faulty, provided we are notified within 3 working days of receipt. Where a replacement item is not available, due to it being discontinued or the original item being a "One Off," we will reimburse you for the full cost of the item only and any shipping costs. No compensation will be paid. Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. We must have confirmation of these breakages or shortages within 3 working days of delivery and photographic evidence is required. In the case of a return being necessary, we will liaise with you further.

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